Privacy Statement

KNEIP Communication S.A. (“KNEIP”) and any of its authorised staff, affiliates or agents (hereinafter jointly referred to as “We”) are privacy conscious and are strongly committed to your right to privacy. This Statement of Privacy or the “Privacy Statement” governs the identifiable information collection and usage by KNEIP and any of its authorised staff or affiliates. By using KNEIP’s websites ( referred to as “Website” ), you consent to the data practices described in this Privacy Statement.

1. Collection of your Personal Information

Generally, We only collect identifiable information, in particular but not exclusively your name, job title, telephone and fax number and your e-mail and postal addresses, that is specifically and voluntarily provided by you. We do not and will not collect highly sensitive and personal information such as race, religion, sexual preferences or political affiliations. Information about your computer hardware and software may also be automatically collected by our systems. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. We may also keep track of the pages visited within Our Website. We use this information for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Our Websites.

2. Use of your Personal Information

We collect and use your personal information to deliver the services you have requested. We also use your personally identifiable information to send you updates and to inform you of products or services available from KNEIP and its affiliates. We may also contact you through surveys or any other suitable means and conduct researches about your opinion of current services or of potential new services that may be offered. Should you accept to reply, you will be asked to provide us certain personal information (i.e. full name, e-mail address and professional phone number) that we would process in accordance with this Privacy Statement. These details are mandatory for the submission of contact forms on the website. Any other information subsequently filled out is not mandatory, it is up to you and at your discretion to share any further information. We use HubSpot to collect your responses in order to best coordinate our response and any future communications. We may use further external provided data management tools to facilitate our internal processing of your information, to execute and improve our service to you. In using such tool, We act as the “Data Processor” of your information within the meaning of Article 2 e) of the EU Regulation on General data Protection 2016/679 (the “GDPR”). We do not and will not sell, rent or lease our customer lists to third parties. We may share data with trustworthy suppliers to help us improve our service provided to you or to deliver part of the service you have requested. All such third parties are prohibited from using your personal information except to provide these services to KNEIP, affiliates or agents. These third parties are required to maintain the confidentiality of your information.

3. Security of your Personal Information

We secure your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Sensitive information, if any, exchanged with Our Website is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

4. Use of Cookies on Our Websites

Our Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize your KNEIP pages, or register with one of Our Website or services, a cookie helps us to recall your specific information on subsequent visits. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Websites you visit. We use Google Analytics to analyse visits to the website. In accordance with the Google Analytics terms of use, no personal data is collected.

5. Changes to this Privacy Statement

We will occasionally update this Privacy Statement to reflect company and customer feedback and legal updates. We encourage you to periodically review this Privacy Statement to be informed of how We protect your information.

6. Access, Correction and Deletion of the Information

In compliance with the GDPR and as it might by the amended from time to time, you are entitled to request us to get information, access, rectify, delete, restrict processing, ask for data portability, object the processing of your personal data at any time and free of charge. To exercise these rights, please contact KNEIP by email at gdpr_requests@kneip.com.

7. Governing Law and Jurisdiction

This Privacy Statement is governed by and shall be construed in accordance with Luxembourg law. The Courts of Luxembourg shall have exclusive jurisdiction over any dispute relating thereto, without prejudice to KNEIP and any of its authorised staff, affiliates or agents making choice of any other court having jurisdiction on such a dispute under any applicable law.

8. Severability and Changes

In the event any of the terms or provisions of this Privacy Statement would be held to be unenforceable, the remaining terms and provisions shall be unaffected and the unenforceable term or provision shall be accordingly replaced by such enforceable term or provision as comes closest to the intention underlying the unenforceable term or provision.